Developing active listening for better communication
What is active listening and what are the other forms of listening that we practice? - The tools of active listening - Discovery and practice
Communication and listening - Overcoming the obstacles of information exchange between people - Knowing our frame of reference and discovering that of others
Study of language - Verbal and non-verbal - how to read them - Hearing and seeing for better understanding
The conditions for active listening - Listening instructions for a successful exchange - Favourable conditions for creating the best listening
Progressing, the tools: - Listening and observation situations - Training
Talk with Catherine Castetbon on welcoming interns - A winning formula.
Have you ever considered welcoming an Intern in your role?
I will sprinkle “a few pearls of wisdom” to handle the welcoming & mentoring of an Intern/Trainee, supporting you in your role.
If you want to join and exchange on this topic & learn more about the “5 steps to success” please register
Do note it will be held in French